I use design to meaningfully enhance people’s lives.
I’m a strategist, service designer, and user researcher. I take an active, iterative, collaborative, and evidence-based approach to untangling complex problems. I lead teams from early discovery all the way through to scaling impactful products and services.
experience
2022
Experience Consultant, EPAM
Philadelphia, Pennsylvania
2021
Senior UX Researcher, Elsevier
Philadelphia, Pennsylvania
2016-17
Certificate, Business of Health Care, Johns Hopkins University
Baltimore, Maryland
2015-21
Senior Design Strategist, Penn Medicine
Philadelphia, Pennsylvania
2014
User Experience Designer, Children’s Hospital of Philadelphia
Philadelphia, Pennsylvania
2013
User Experience Designer, SAP
Newtown Square, Pennsylvania
2012-15
Master of Industrial Design, University of the Arts
Philadelphia, Pennsylvania
2012
Design + Media, Disability Rights Education & Defense Fund
Berkeley, California
2007-11
BA French + Studio Art, Grinnell College
Grinnell, Iowa
skills
Design research
Presenting
Interviewing
Data visualization
Prototyping
Usability testing
Visual design
Workshop facilitation
Contextual inquiry
English (native)
French (proficient)
Spanish (basic)