I use design to meaningfully enhance people’s lives.

I’m a strategist, service designer, and user researcher. I take an active, iterative, collaborative, and evidence-based approach to untangling complex problems. I lead teams from early discovery all the way through to scaling impactful products and services.

 

experience

2022

Experience Consultant, EPAM

Philadelphia, Pennsylvania

2021

Senior UX Researcher, Elsevier

Philadelphia, Pennsylvania

2016-17

Certificate, Business of Health Care, Johns Hopkins University

Baltimore, Maryland

2015-21

Senior Design Strategist, Penn Medicine

Philadelphia, Pennsylvania

2014

User Experience Designer, Children’s Hospital of Philadelphia

Philadelphia, Pennsylvania

2013

User Experience Designer, SAP

Newtown Square, Pennsylvania

2012-15

Master of Industrial Design, University of the Arts

Philadelphia, Pennsylvania

2012

Design + Media, Disability Rights Education & Defense Fund

Berkeley, California

2007-11

BA French + Studio Art, Grinnell College

Grinnell, Iowa

 

skills

Design research

Presenting

Interviewing

Data visualization

Prototyping

Usability testing

Visual design

Workshop facilitation

Contextual inquiry

English (native)

French (proficient)

Spanish (basic)

 

case studies